Friday 21 October 2011

My BMU 11 highlights: Part 1 - The venue and its staff

The spectacular Albert Hall Conference Centre was the venue this year - the venue itself was really impressive and made a big impression.

The staff matched up to the quality of the venue, they were well organised, efficient, responsive, considerate, polite, helpful and worked exceptionally well as a team.

Those exhibiting were assisted carrying boxes, stands, banners, rail and other items, they offered help in carrying a pram up and down stairs, and responded to requests from delegates very quickly.

The venue and its staff have left a positive lasting impression!

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